Q: What is the Metro Bike philosophy?
A: We strongly believe that those who choose the bicycle as a mode of transportation are expressing a healthful commitment to themselves, their bodies and their environment.
We at Metro Bike fully support this commitment. Whether you are locals or you are exploring the city for the first time, we want you to experience this amazing city via two-wheel power.
Discover Penang George Town more thoroughly than exploring by foot, more intimately than touring by Bus or Coach.
Q: Do I need to be an expert rider to ride on Metro Bike?
A: We welcome riders of all levels.
It is important to remember, however, that many of the historical sights are located at the city streets.
This is what has earn Penang George Town it's name in UNESCO historical city as it is a living breathing historical city.
For this reason, it is imperative that you are able to stay alert in traffic.
Q: Can I order a gift certificate?
A: Of course, email email@example.com and let us know how many you would like.
It is a great gift for your friend local or abroad.
Q: What should I bring on a ride?
A: You should wear comfortable clothing and sturdy footwear (sneakers are best).
It is important to stay well hydrated, drink plenty of water when you are only the ride. For your convenience, you can get mineral water at our stall.
Be sure to have eaten, as you will expend energy.
We have a few routes for you to choose from. Our staff will explain them to you when you arrive. You can pick one, all or create your own!
The shortest one needs about 2 hours to see it comfortably. So plan aside enough time so that you don't need to rush.
Q: What is Metro Bike commitment to safety?
A: All of Metro Bike's bikes are top of the line, well maintained, expertly fitted and safe.
All bikes are fully outfitted with reflectors and reflective strips. We also provide safety vest to all our riders.
Q: If my bike break down halfway what should I do?
If you experience any problem and need help, you can call our hotline. The number is shown in the rental receipt. Close
Q: Do you donate tours to charity events?
Of course! Metro Bike gift certificates make wonderful prizes for auctions, raffles, and other charity events. Please contact us directly
for more information.Close
Q: What is a typical Metro Bike experience?
The process of renting a bike is simple and straight forward. Just come to our stall, pay a small deposit or leave your ID and you will be on your way to a great fun in the city in minutes.
If you are backpacking and doing a quick stop here, you can also deposit your backpack with us (small fees apply).
Don't take our word for it, see what our customer has to say about their experience here
Q: I have a young/small child, can they come too?
No, unfortunately at this moment we do not have any bike suitable for the younger rider.
However for tour, we can arrange for trishaw for those who don't feel like cycling or for those who do not fit our bicycle.
Please mention that you need trishaw as we need to arrange in advanced.Close